General Motors’ luxury Cadillac brand has launched its suite of connected services in Australia, where all vehicles delivered from now on will include this technology, and existing owners will be able to receive it via an update.
Cadillac Connected Services is the term encompassing mobile app connectivity, over-the-air update capability, and what the US premium auto brand refers to as Connected Infotainment. Cadillac will include eight years of complimentary connectivity from the date of first registration.
Connected Infotainment is Cadillac parlance for the presence of Google built-in, featuring embedded Google apps such as Google Maps and Google Assistant, with more available to download via the Google Play Store.
This also features smart routing, with Google Maps suggesting charging stops along your route.
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Outside the car, you’ll be able to use a smartphone app to remotely check the vehicle’s status including its location and charge level, and control the locks, alarm, lights, windows and air-conditioning.
“The local ANZ Cadillac team have undertaken a rigorous validation process to ensure the Connected Services offering is suited to Australian and New Zealand conditions,” said a GM Australia and New Zealand spokesperson.
Cadillac has notified existing owners of the complimentary update and provided details on how they can book their appointment.
It says it will work with existing customers on a “case-by-case basis” to make their appointment as convenient as possible.
As the update can’t be done over-the-air at home, Cadillac Australia says it will leverage a combination of Cadillac Service locations (including in Sydney and Melbourne), Cadillac Mobile Service, Cadillac Certified Service Partners, and a pick-up/drop-off service, depending on where the customer is located.
However, Cadillac models will subsequently support over-the-air software updates.
Cadillac commenced local customer deliveries of its debut model, the Lyriq electric SUV, earlier this year.
This suite of technology will also be offered on the Lyriq-V, Optiq and Vistiq electric SUVs, all of which are due on sale here in 2026.
The introduction of Cadillac Connected Services will help better align local-market Cadillacs with those in their home market, though the Australian arm has made clear it won’t follow the brand’s most controversial decision back home: the removal of Apple CarPlay and Android Auto.
Instead, wireless Apple CarPlay and wireless Android Auto will remain standard in the local Lyriq, as well as the upcoming Optiq and Vistiq.
Previously only the domain of brands like Tesla in Australia, there has been a surge in recent years of automakers offering connected services like those just now being rolled out by Cadillac.
Many of these brands have been much later to the party than in markets like the US, where such connectivity has been commonplace for years.
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